Sometimes people do your blog writing for you. Take, for instance, H from my work who also provided the diatribe about Aurion ESS last month. Well it appears that he’s at it again, after goods he ordered from Perth made it to, well, Perth…
I just wonder if this is what I will become given another few decades of bitter gall.
From: H
To: Prestige Communications Dispatch
Sent: Monday, December 01, 2008 4:01 PM
Subject: Re: Your Consignment Number
Hi. Apparently Australian Air Express is unable to find my address. Strangely, Australia Post manages to find it every single day, without fail. So do I, even after a prolonged session at the pub. At any event, I’m informed the order is being returned to you. Can you please send it back to me. To make it a little easier on the geographically-challenged (and perhaps, I speculate, intellectually disabled) delivery people at Australian Air Express, could you send it to my office address, which is Level 25, 111 George Street, Brisbane. The security guards will not accept deliveries, so the delivery person will need to contact me by ringing XXXX at the security desk.
Might I suggest you employ a delivery service that actually delivers, rather than the clowns at Australian Air Express who fraudulently accept your fee for no actual service.
H
On Tue, Dec 2, 2008 at 9:18 AM, Prestige Communications Dispatch
When it comes back I will notify you. We will be sending it through Australia Post and it will arrive to your local post office.
Unfortuantly, to cover freight expenses. We will need to fill out a Cash on Delivery form. However, I’m not sure how much it will cost.
Brandon
From: H
Date: Tue, Dec 2, 2008 at 9:51 AM
Subject: Re: Your Consignment Number
To: Prestige Communications Dispatch
Hi Brandon -
I agree that Australia Post has a record of competent parcel delivery that Australian Air Express can only approach in their dreams.
I am not, however, a happy customer. Let’s rehearse the facts of the case:
1. I pay for a premium express parcel delivery service from Australian Air Express.
2. Australian Air Express demonstrates their patent inability to find their own ar*e, yea even if they use both hands.
3. I receive in exchange for my money the following: zero, zip, nada, nothing.
4. I get neither a refund nor an apology for receiving no service in exchange for my money.
5. I have to endure a further delay on receiving my parcel.
6. I have to pay extra for this delayed service.
Put like that, it sounds eminently fair, hey? Not.
H